Whether you made the reservation througt our website or by email, you should receive an email confirmation about your reservation wthing 24 hours of your request. Please check your spam/unwnated mail folder.
All the reservations are confirmed within 24 hours. Please check your spam/unwanted mail folder. If you haven’t received an email confirmation, get in touch with us by calling +34952105050 (from Monday to Sunday, 9-14:00 and 16-20:00) or +34629436571 if you cannot wait.
To reserve a vehicle on the same day, you should do so by calling +34 952 10 50 50 or our mobile phone +34 629 436 571 and we’ll confirm your reservation, if we have vehicles available.
No payment will be charged when you make the reservation. Once we give you the car, the payment will be made on your credit card (Visa, MasterCard, American Express or cash).
It is not permitted. The rented vehicle is only authorized to drive in the autonomous community of Andalusia and Gibraltar (this doesn’t include Ceuta, Melilla, Morocco, etc). If you wish to rent a vehicle to go to Portugal or Morocco, please contact us, we have special conditions for this type of rentals.
If we receive a traffic fine we are obliged by law to communicate the details of the driver as listed on the rental contract, we will charge 20 euros for processing the documentation.
You need a passport or valid identity card, driver’s license and credit card.
The renter, and all additional drivers, must be at least 23/25 years old (depends on the vehicle to rent) and have a driver’s license at least 2 years old.
The price includes the rental of the vehicle, VAT and insurance with excess.
In the case that the vehicle suffers an accident during the rental, the renter must pay damages up to a maximum quantity equal to the amount of the excess. This amount varies depending on the value of the vehicle rented.
2 nd additional driver free.
Isofix baby seat.
The vehicle is delivered to you with half a fuel tank and must be returned with the same amount. If the vehicle is returned with less fuel, we will charge it to the credit card.
We will know if there are any delays with your flight and will be waiting for you at the time of your arrival. For this, please provide us with your flight number, as this will help us know the exact time of your arrival.
After-hours are charged as follows:
- A supplement of €20 for deliveries from 20:00 - 22:30.
- A supplement of €25 for deliveries from 22:30 - 9:00 the next day.
All our contracts provide a 24x7 roadside assistance service with multi language capacity. Insurance agency Mapfre 902 448 844
You may also call us at +34 952 10 50 50 during office hours (Monday to Sunday from 9:00 - 14:00 and 16:00 - 20:00) or at +34 952 10 50 50 at any other time.
The rental can be extended if the vehicle is available but you’ll need to pass by our offices to sign the new contract.
You can take pets with you in the car as long as you protect the seats. An additional interior cleaning fee may be charged depending on the state of the car when returned.
Aeropuerto de Málaga
We’ll be waiting for you with a sign reading TRANSAUTO in the arrival hall (Terminal 3). We’ll be on the left side, just below the flight information panels. If you arrive and our staff hasn’t arrived yet, wait for them next to the information panel and you’ll be taken to your car.
María Zambrano train station (Malaga)
At the María Zambrano train station we’ll be waiting for you with an TRANSAUTO sign at the platform exit (next to the lifts).
If this happens during our office hours (Monday - Sunday from 9:00 - 14:00 and 16:00 - 20:00) call us on +34 952 10 50 50.
Outside these hours you can contact us on +34 629 436 571.
Yes, we offer that service but you need to ckeck with us availabitlity and prices in advance.
To return the vehicle to the Malaga airport, you should leave it in the public parking EXPRESS lot of the airport. The day of your arrival, the staff of TRANSAUTO who receives you in the airport will explain exactly where and how to return the car.
Here you have detailed instructions on how to return the car.
Whoever receives you upon your arrival will also explain to you how to return the vehicle.
Whoever signed the contract is allowed to drive the vehicle, as long as they meet the requirements of TRANSAUTO, i.e. at least 23/25 years old and with a driver’s license of at least 2 years.
A companion can also drive the vehicle as long as TRANSAUTO is informed and all required documentation is provided.
The kilometres are unlimited, bearing in mind that you can only travel in Andalusia and Gibraltar.