Transauto
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Tel: 952 105 050
Customer attention

TransAuto Rent a car - Málaga
is a member of:

AESVA - Asociación de Empresarios Servicio Vehículos de Alquiler ZontuRent - Federación Nacional de Asociaciones de Empresas de Alquiler de Vehículos Con y Sin Conductor en Zonas Turísticas Costa del Sol

FAQS

 

How long have you been in business and do you provide good service?

We have been in business for 20 years. We are a small company offering reliable value for money rental cars and proud to offer genuine customer service.
 

What happens if the car I have hired breaks down?

We have well maintained and serviced rental vehicles. In the unlikely event of a vehicle breakdown you are covered by Axa-Winterthur, 24 hour breakdown service.
 

How can I make the booking for my car rental?

The easiest way is to fill out the booking form you can find when you click on 'booking form'. We need your arrival and departure dates and times and your incoming flight number and the kind of car you want to rent. It's no problem if you don't have all the other details like passport and drivers licence details at hand. You can give those also when you pick up the car.
 

What to do when you get to Malaga Airport?

After claiming your luggage, continue towards the exit gate (important: do not go downstairs). When you enter the Arrivals hall, a Transauto Rent a Car representative will be there, holding up a sign with your name on it.
 

Do I need confirmation for my reservation to be valid?

Certainly! Please note that reservations must be confirmed by us. When placing a car hire enquiry, you are welcome to specify how you would like us to confirm your reservation via either telephone, email or fax.
 

Do I need a credit card to rent the car?

You can make the booking without giving your credit card details online, but when you pick up the car we need your credit card (Visa, Mastercard, American Express or Diners Club).
 

Which documents do I have to bring with me when I collect the car?

Please bring your passport, drivers licence and credit card. If there are additional drivers, they also have to bring their passport and drivers licence.
 

When do I pay for my car?

You can pay when you pick up the car at the airport. You don't have to give your credit card details over the internet or telephone.
 

Can I pay in Pounds?

Yes, you can pay in pounds. Our prices in Euros are fixed, the price in Pounds will be calculated on the day of your arrival using the exchange rate of that moment. We don't have change in Pounds.
 

Can I pay in cash?

Cash payments are on request only and subject to written confirmation from www.transauto.es. The following credit cards are accepted for Car hire at Malaga Airport: Visa, Mastercard, American Express and Diners Club.
 

How are the prices calculated?

The car rentals are charged on a 24 hours basis with 1 hour "grace" period at the time of returning the car rental vehicle. The daily Tariff for that specific group and period will apply.
 

What is the minimum age for car rental?

The minimum age for car hire at Costa del sol and Malaga Airport is 23 years with 1 years of driving experience.
 

Can I let my friends drive the vehicle?

Yes, if they are registered by our authorized staff on the car rental contract the same insurance conditions apply as for the main driver. Spanish law strictly prohibits any unauthorized circulation holding the driver personally responsible for damages of any kind.
 

Is it possible to pick up my car at night?

Yes, we deliver our cars also during the night. For delivery of your car between 20.00 and 9.00 there is an extra charge of 20 euros.
 

What if my plane is delayed?

As we take your flight number when www.transauto.es make your booking, we can check with the airport when your plane is due. So, even if your plane is delayed, our representative will be waiting for you at arrivals.
 

What kind of baby seats do you provide?

We have different brands of baby seats, all standard seats approved by the EC. You can use them backwards facing and forwards facing. They are suitable for children up to 18 kg.
 

Where can I drive with the rental vehicle?

Driving outside of Andalucia and Spain are subject to a written permission from Rent a Car Transauto SL, please amend your traveling plans in advance at the time of reserving the car hire in Spain.
 

Can I take my car outside the Spanish borders?

You can take the car to Gibraltar. It's not allowed to take the car to Morocco.

Reviews

Mr. Thomas Lloyd
-------- Mensaje original -------- De: Thomas Lloyd <> Fecha: 20/11/17 18:09 (GMT+01:00) Para: ... [read more]
Mr. Thomas Lloyd
Asunto: Re: Cars ENVOICE Fecha: Thu, 2 Nov 2017 21:07:42 +0100 De: Thomas Lloyd Para: Transau... [read more]

Prices from...

STANDARD VEHICLES
FROM 60€/week
Offers valid for concrete dates subject to availability

Credit cards accepted

American Express VISA MasterCard
CAR PARKING 24/7 PARKING SERVICE
Rent a car to Morocco. Green card and border crossing authorization.
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